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Introduction

Volcanic Hazards

Scientists

Emergency Managers

The Media
The Media Page 26
The Media Page 27
The Media Page 28
The Media Page 29

Appendices
Communication During Volcanic Emergencies
An Operations Manual for the Caribbean
and to clearly define the role of the media in this critical aspect of emergency management.

Develop a good working relationship with the EMC media liaison officer.

Read the media packs provided and digest and use the information therein.

Regional and global players arriving on the scene once a crisis has already started to develop should inform the EMC of their arrival and proceed via formal channels and with the knowledge and agreement of the EMC and its media liaison officer.

Attend official press conferences and join organised events such as visits to the monitoring observatory or into exclusions zones.



DO NOT arrive on the scene unannounced. DO NOT 'go-your-own-way' or avoid contact with the EMC and its media liaison officer. DO NOT short-circuit official routes of information. This can sow bad feeling and mistrust and confuse or damage warning messages. It may also distract scientists and emergency managers from their primary tasks. DO NOT look for hidden agendas that are not there or invent scapegoats that may hinder the effectiveness of crisis management. DO NOT invent, encourage or spread, rumour or innuendo. Always cross-check unofficial views with official sources.


The monitoring scientists have a key role to play during any volcanic crisis. Based upon geophysical data they will determine the nature, extent and impact of hazards associated with eruptive activity, and use this to assess risk. Such assessments will be passed on to the EMC - usually in the form of probabilities - with recommendations or suggestions of how to respond. Members of the monitoring team are likely to be fully occupied and under considerable pressure. Consequently most will rarely be able to spare the time for lengthy interviews. It is likely, however, that - in order to
limit interference with the work of the team as a whole - an individual will have been given the role of liaising with the media.


Seek out the monitoring team's media spokesperson for information and comment.

Be aware that the scientist's spokesperson must first clear his statements and announcements with the EMC. Do not pressurise for comment in advance of this.

In the light of the above, it would be helpful if you could submit the gist of a proposed interview in advance.

In order to ask sensible and valid questions, and to comprehend the answers, familiarise yourself with the local volcano, its behaviour and history.

If you don't understand something that a scientist has said or written, ask for clarification. Misinterpretation could have serious implications for management of the crisis.

Be straightforward and open with the scientists. Do not try and trick them into revealing information that could harm the management of the crisis.


DO NOT harass members of the monitoring team who are not cleared to talk to the media.

DO NOT actively pursue disagreement or foment dissent amongst the scientific community.

NEVER encourage 'off the record' comments or statements.

NEVER deliberately misinterpret, modify or embellish the message provided by a member of the monitoring team.

DO NOT promote the views of scientists who are not part of the monitoring team and who may hold maverick views.